Feeling Heard with Cole Egger, Kindly Human

In this employee wellbeing-focused episode of the HRchat show, Bill Banham talks with Cole Egger, co-founder and CEO of Kindly Human. 

In his role, Cole leads the company’s vision to provide 24/7 empathy, privacy, and support for millions of people who need to feel heard. Through his own personal journey serving as a stem cell donor for his father who battled cancer for 5 years, Cole found that he needed to talk with someone who understood his situation more than someone with a specific degree. Kindly Human’s foundation on shared experiences is the company’s secret formula for valuable human connections.

Questions For Cole Include:

•  “We discovered that most employees are looking for support within 24 hours,” you say. “Yet our nation’s shortage of therapists has resulted in delays of 48 days or more for employees seeking clinical care. In response to that crisis, we’ve designed Kindly Human to offer employees the pre-clinical support they need immediately. At Kindly Human, it’s all about humans helping humans at the moment.”  Tell me about the mission and company culture of Kindly Human. 
• Why is a tech-enabled HR service like Kindly Human so important for an employer – even if the employer already has an Employee Assistance Program?
• Can you explain why it’s important that employees benefit from pre-clinical support provided by their employer?
• How does the Kindly Human peer support platform integrate/fit into an employer’s existing employee well-being and HR platforms?
• How are your Peer Listeners trained?
• Why did Listeners On Call rebrand and change its name to Kindly Human?

About Kindly Human

The Kindly Human mental well-being platform provides 24/7 pre-clinical support to help employees navigate the life stressors that so many people experience, such as financial, relationship, work, and health concerns. Employees can quickly connect with a supportive trained peer without having to navigate a complicated, time-intensive benefits program or health care system. Most importantly, Kindly Human matches users with supportive peers who have similar life experiences and truly understand the situation each employee finds themselves in.

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.