Our guest in episode 307 is Hassan Farooqi, Director of Learning and Development, North America for OSL Retail Services. Listen as we ask what performance looks like in the retail industry today and how has measuring and developing retail-sector employees changed during the pandemic?
Questions include:
More About Hassan
Hassan is a self-described "motivational and inspirational, results-oriented Operations, Learning and Organisation Development & Change leader, with over a decade of proven leadership experience and a track record of success." Enhancing business development, profitability, service, and quality for multi-billion-dollar retailers and marketing firms by creating integrated strategies to develop and expand new and existing customer sales as well as brand/product evolution. A visionary; strong and decisive, with excellent analytical, interpersonal and strategic planning abilities. Ensuring customer and employee satisfaction, product and service quality while uplifting financial performance.
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