HRchat Podcast - Interviews with HR, Talent and Tech Experts

HR Help For SMBs with Dr. Sue Haywood, Business Sherpa Group

February 03, 2022 The HR Gazette Season 1 Episode 392
HRchat Podcast - Interviews with HR, Talent and Tech Experts
HR Help For SMBs with Dr. Sue Haywood, Business Sherpa Group
Show Notes


In this HRchat episode, we hear from Dr. Sue Haywood, Director, HR Practice and Head People Officer at Business Sherpa Group, a management consulting company serving small and medium-sized businesses across Canada in the areas of HR, Managed Recruitment, Bookkeeping and complimentary Executive Solutions such as executive search and governance.

Sue is also an Assistant Professor at the Smith School of Business at Queen’s University. Sue’s career includes service with the Canadian Armed Forces and HR roles within healthcare, government, and Fortune 500 companies. She serves on the HRPA board of directors, volunteers with Great Dane rescue, and is the proud mom of a preschooler.

Questions Include:

  • Can you share a little about Business Sherpa Group’s hybrid technology-driven approach to Human Resources; blending automation platforms with expert advice from your strategic team?
  • Your team’s goal is to help SMEs have access to the same level of expertise and support that normally only large organizations can afford. Please tell me about how your tap-on, tap-off model enables this.
  • As we record this, we’re living through the peak of the Canadian Omicron wave. With lockdowns and other restrictions can come big numbers of people feeling isolated and unsupported. Why is it so important for employers to invest in mental health and wellness resources for their employees?
  • What have been some of the biggest challenges your clients have faced since the start of the pandemic in terms of retaining talent or cutting staff numbers to keep afloat during the toughest months? 
  • Compensation & Benefits: Traditional incentives and rewards are not enough for many employees today. What’s working to attract and retain top talent during The Great Resignation and why?


More About Sue

Sue is responsible for the strategic direction and success of the HR Consulting division within a growing enterprise. Sue helps to grow and mentor a team of talented experts who provide HR services to their clients.

Her experience and knowledge of HR considerations enable her to provide strategic advice to private and public sectors, unionized and non-unionized workplaces, and large and small organizations.