Spotting Employee Superpowers with Patricia Carl, Highland Performance Solutions

In this episode, we focus on better ways to cultivate, attract and engage talent. Listen too, as we share how to identify “superpowers” within your employees. Plus we'll talk about ways managers can support the mental wellbeing of their reports.
 
Bill's guest this time is  Patricia Carl,  CEO & Founder of Highland Performance Solutions, a woman-owned organizational consulting firm that partners with Fortune 500 and start-up companies

Questions Include:

• How can we start to build a more aligned company culture?
• We have seen a major shift in how companies attract, retain and support employees due to the pandemic and the Great Resignation. What do you think is not working anymore to cultivate, attract and engage talent and what should companies be really focusing on today?
• You say that the Pareto Principle (80/20 rule) teaches us that 20% of employees drive 80% of the results. This 20% is your high performers - the team members who take on nearly any challenge and find a way to be successful. Why it is critical for leaders to cultivate and support these superstars? 
• You talk about a critical leadership element is how to identify “superpowers” within your employees; unique talents that a person has but is not in a job description or part of their role. What do you mean by this and how can leaders go about enabling employees to uncover and leverage these superpowers in their role?
• You are passionate about companies and leaders embracing the intersection of mental wellness and the workplace. As a former therapist early in your career, and leading HR organizations as the CHRO, what is critical for leaders to understand and lean into when it comes to employee mental wellness? What doesn’t work from your experience?

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